Privacy Policy

1. Terms of Use

Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms of Use, all applicable laws and regulations, and all policies stated here. If you disagree with any portion, you may not use the website.

Use Restrictions

• You may use the content on this site for personal, non-commercial purposes only.
• You may not reproduce, duplicate, copy, sell, trade, or exploit any part of the site without our express written permission.
• You may not introduce harmful code, viruses, or malware.
• You may not attempt to gain unauthorized access to protected areas of the site.
• You may not use the site for any unlawful purpose or to violate any laws.

No Doctor-Patient Relationship

IMPORTANT: Use of this website does not create a doctor-patient relationship. Any information provided through the website should not replace consultation with a qualified healthcare provider. Submitting a contact form or scheduling an appointment request does not establish a doctor-patient relationship until you have been officially accepted as a patient and have completed all necessary intake procedures.

Medical Disclaimer

CRITICAL NOTICE: The information on this website is not intended to diagnose, treat, cure, or prevent any disease or medical condition. It is provided for informational and educational purposes only. Always seek the advice of your physician or other qualified healthcare provider before starting any new treatment or making changes to existing treatment. Never disregard professional medical advice or delay seeking treatment because of information you read on this website.

The content on this site reflects general health information and should not be considered specific medical advice for your individual situation. Individual results may vary, and testimonials or case studies do not guarantee specific outcomes.

Intellectual Property

All content (including text, graphics, images, logos, videos, and downloadable materials) is owned or licensed by Marin Joint Health and is protected by copyright, trademark, and other intellectual property laws. You may not use our name, logo, or materials without written consent.

User Content and Submissions

Any content you submit to us (including contact forms, messages, testimonials, reviews, or other communications) becomes our property. You grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, modify, reproduce, and distribute such content for business purposes, including marketing and promotional materials. You represent that you have all necessary rights to grant this license and that your submissions do not violate any third-party rights.

External Links

This site may contain links to third-party websites for convenience. Marin Joint Health does not control or endorse those websites and is not responsible for their content, privacy policies, or practices. Access them at your own risk. The inclusion of any link does not imply endorsement by Marin Joint Health.

Modifications to Terms

We may modify these Terms of Use at any time. Updates become effective when posted on this page. Continued use of the website after changes indicates your acceptance. You are encouraged to review this page periodically. Material changes will be noted with an updated "Last Updated" date at the top of this page.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, Marin Regenerative Health, its doctors, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use this website, even if we have been advised of the possibility of such damages. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

Indemnification

You agree to indemnify, defend, and hold harmless Marin Joint Health, its owners, doctors, employees, and affiliates from any claims, damages, losses, liabilities, or expenses (including reasonable legal fees) resulting from your use of this website, violation of these terms, or violation of any rights of another party.

Governing Law and Jurisdiction

For Marin Joint Health: These terms shall be governed by and construed in accordance with the laws of Novato, CA. Any disputes shall be resolved in the courts of Novato, CA.

Severability

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely matches the intent of the original provision.

2. Privacy Policy

We value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our site or interact with us.

Information We Collect

• Personal information you voluntarily provide (such as name, email, phone number, and message details) when submitting forms or contacting us.
• Technical and usage data including IP address, browser type, device information, operating system, and pages visited.
• Cookies and analytics data to improve site performance and user experience.
• Appointment and scheduling information when you book consultations.

IMPORTANT: Any protected health information (PHI) submitted through this website is collected and stored securely in HIPAA-compliant systems with appropriate encryption and security measures.

How We Use Your Information

• To respond to inquiries and schedule appointments.
• To send updates or newsletters with your consent.
• To analyze website usage and improve functionality.
• For internal record-keeping and legal compliance.
• To improve services and patient experience.
• For marketing communications (only with explicit consent).

Data Sharing & Third Parties

We do not sell or rent your personal information. Limited data may be shared with trusted providers that support website operations, analytics, or communications under strict confidentiality agreements.

• Google Analytics (website usage analysis)

Data Retention

We retain personal data only as long as necessary to fulfill service purposes, maintain patient relationships, or comply with legal requirements. You may request deletion or correction of your personal information at any time.

Cookies & Tracking

This website uses cookies to improve user experience and monitor performance. You may disable cookies in your browser settings, though some functionality may be affected.

• Essential cookies
• Analytics cookies
• Preference cookies

Your Privacy Rights

• Access, update, or delete your personal data
• Withdraw consent for communications
• Request data portability
• Object to certain data processing activities
• File complaints with your local authority

Security Measures

We implement security measures including SSL encryption, secure servers, authentication controls, and routine security assessments. While we strive to protect your information, no system can guarantee absolute security.

Children's Privacy

This website is not directed to children under 13. We do not knowingly collect personal information from children. If such information is discovered, we will promptly delete it.

3. Accessibility Statement

Marin Joint Health is committed to providing an accessible online experience for all users, including individuals with disabilities. We strive to comply with WCAG 2.1 Level AA standards and continuously improve website accessibility.

Our Commitment

• Regularly reviewing the website for accessibility barriers
• Implementing accessibility best practices in design and development
• Welcoming user feedback
• Providing alternative formats when requested

Ongoing Efforts

We are continuously working to enhance accessibility. If you experience any issues accessing our website, please contact us and we will make every effort to provide the information you need in an accessible format.

4. Contact Information

If you have questions or concerns regarding these policies, please contact us:

Marin Joint Health
Dr. Sarah Scharf, DC
1744 Novato Boulevard #100
Phone: (415) 818-0243